The Hill Group

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Account Manager

at The Hill Group

Posted: 8/29/2019
Job Reference #: 114
Keywords:

Job Description

Location:
Franklin Park

 

Summary:

The Account Manager to the Hill Mechanical Services (“HMS”) division of The Hill Group (“Hill”) liaises closely with the Sales Manager, Senior Account Managers, and the Account Managers to assist in the accomplishment of department goals. 

Key Responsibilities:

  • Meet with major clients on a regular basis to review current services provided, projects completed, expectations, future needs and overall client satisfaction
  • Make warm calls to develop leads for all functions of Hill
  • Develop customers by process of interviews and providing services at the customer’s request
  • Estimate, sell, start up and manage maintenance service agreements, repair work and projects for customers
  • Complete contact start-up forms with detailed notes based on interviews and perform organized start-up meetings
  • Provide all necessary information for creating proposals, binding proposals, and delivering to customers
  • Review service tickets for follow up with customers
  • Monitor all activity daily for your accounts and proactively respond to issues
  • Provide due diligence for customers to assist with budgeting, tenant projects, and capital projects
  • Review annually the service products your major clients have purchased and pursue up-selling and cross-selling to maximize each client’s business potential with services by Hill
  • Entertain clients for developing customer relationships
  • Perform all other duties as assigned

Experience and Qualifications:

  • A Bachelor of Science degree in Mechanical Engineering, Mechanical Engineering Technology, Building Construction Management or related major
  • Proficiency in all Microsoft Office Suite (Word, Excel, Outlook and PowerPoint)

Other Qualifications:

  • Requires an ability to work effectively and efficiently under pressure and adjust to changing situations
  • Requires initiative, great attention to detail, accuracy, an ability to prioritize and multi-task
  • Must have excellent written and verbal communication skills
  • Must have excellent interpersonal and customer services skills, and maintain a positive attitude while dealing professionally with co-workers, clients, vendors, etc.
  • Must be able to work independently with limited supervision while still being a team player
  • Must be dependable, organized and self-motivated

Summary:

The Account Manager to the Hill Mechanical Services (“HMS”) division of The Hill Group (“Hill”) liaises closely with the Sales Manager, Senior Account Managers, and the Account Managers to assist in the accomplishment of department goals. 

Key Responsibilities:

  • Meet with major clients on a regular basis to review current services provided, projects completed, expectations, future needs and overall client satisfaction
  • Make warm calls to develop leads for all functions of Hill
  • Develop customers by process of interviews and providing services at the customer’s request
  • Estimate, sell, start up and manage maintenance service agreements, repair work and projects for customers
  • Complete contact start-up forms with detailed notes based on interviews and perform organized start-up meetings
  • Provide all necessary information for creating proposals, binding proposals, and delivering to customers
  • Review service tickets for follow up with customers
  • Monitor all activity daily for your accounts and proactively respond to issues
  • Provide due diligence for customers to assist with budgeting, tenant projects, and capital projects
  • Review annually the service products your major clients have purchased and pursue up-selling and cross-selling to maximize each client’s business potential with services by Hill
  • Entertain clients for developing customer relationships
  • Perform all other duties as assigned

Experience and Qualifications:

  • A Bachelor of Science degree in Mechanical Engineering, Mechanical Engineering Technology, Building Construction Management or related major
  • Proficiency in all Microsoft Office Suite (Word, Excel, Outlook and PowerPoint)

Other Qualifications:

  • Requires an ability to work effectively and efficiently under pressure and adjust to changing situations
  • Requires initiative, great attention to detail, accuracy, an ability to prioritize and multi-task
  • Must have excellent written and verbal communication skills
  • Must have excellent interpersonal and customer services skills, and maintain a positive attitude while dealing professionally with co-workers, clients, vendors, etc.
  • Must be able to work independently with limited supervision while still being a team player
  • Must be dependable, organized and self-motivated


Summary:

The Account Manager to the Hill Mechanical Services (“HMS”) division of The Hill Group (“Hill”) liaises closely with the Sales Manager, Senior Account Managers, and the Account Managers to assist in the accomplishment of department goals. 

Key Responsibilities:

  • Meet with major clients on a regular basis to review current services provided, projects completed, expectations, future needs and overall client satisfaction
  • Make warm calls to develop leads for all functions of Hill
  • Develop customers by process of interviews and providing services at the customer’s request
  • Estimate, sell, start up and manage maintenance service agreements, repair work and projects for customers
  • Complete contact start-up forms with detailed notes based on interviews and perform organized start-up meetings
  • Provide all necessary information for creating proposals, binding proposals, and delivering to customers
  • Review service tickets for follow up with customers
  • Monitor all activity daily for your accounts and proactively respond to issues
  • Provide due diligence for customers to assist with budgeting, tenant projects, and capital projects
  • Review annually the service products your major clients have purchased and pursue up-selling and cross-selling to maximize each client’s business potential with services by Hill
  • Entertain clients for developing customer relationships
  • Perform all other duties as assigned

Experience and Qualifications:

  • A Bachelor of Science degree in Mechanical Engineering, Mechanical Engineering Technology, Building Construction Management or related major
  • Proficiency in all Microsoft Office Suite (Word, Excel, Outlook and PowerPoint)

Other Qualifications:

  • Requires an ability to work effectively and efficiently under pressure and adjust to changing situations
  • Requires initiative, great attention to detail, accuracy, an ability to prioritize and multi-task
  • Must have excellent written and verbal communication skills
  • Must have excellent interpersonal and customer services skills, and maintain a positive attitude while dealing professionally with co-workers, clients, vendors, etc.
  • Must be able to work independently with limited supervision while still being a team player
  • Must be dependable, organized and self-motivated