Service King Collision Repair Centers

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Service Advisor/Auto Body Appraiser/Collision Estimator-Cool Springs

at Service King Collision Repair Centers

Posted: 7/23/2019
Job Reference #: 5000514716806
Categories: Other/General
Keywords:

Job Description

Job Title

Service Advisor/Auto Body Appraiser/Collision Estimator-Cool Springs-14071

Location

Cool Springs-0210

Full-Time/Part Time

Full-time

Job Description

  • Greet each customer in a professional and courteous manner
  • Educate the customer about the collision repair process; including insurance claims, processing, payment procedures, repair techniques, repair needs and approximate repair time
  • Prepare all repair damage reports in an accurate and precise manner
  • Supervise and route each repair; including disbursement of all paperwork, scheduling, monitoring repairs, negotiating repair times, coordinating sublet work and all other aspects of the repair
  • Provide the consumer with the most expeditious and high quality repair available
  • Uses tact and diplomacy when dealing with internal and external customers
  • Attend daily release meetings
  • Service all insurance accounts in order to maintain those business relationships vital to Service King's success

Requirements

  • Knowledge of insurance procedures and requirements
  • Excellent verbal and written communication skills
  • Must assume responsibility for accuracy and timeliness of work product
  • I-CAR certification preferred
  • Proficient in the use of estimating software
  • Valid driver's license
  • Must be able to pass thorough background check

Region