Lincoln Property Company

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Pool Concierge

at Lincoln Property Company

Posted: 4/16/2019
Job Status: Contract/Temporary
Job Reference #: 5626

Job Description

  • Job Location(s)US-TN-Nashville
    Job ID
    2019-5626
    # of Openings
    1
    Property
    505 Nashville
    Job Type
    Temporary Full-Time
    Category
    Customer Service
  • Overview

    505 is looking for an exceptional concierge team for our award-winning amenity spaces. Ideal candidates for this important role will have a very customer service-oriented heart and mind, will take initiative to ensure our guests and residents feel the first-class experience, and take pride in the details of ensuring the space continues to exceed expectations.

    Responsibilities

    • Sincerely welcome guests and residents to the pool amenity spaces
    • Ensure pool amenity users are approved amenity members
    • Confirm pool amenity & cabana reservations
    • Act as the point of reference for amenity guests and residents who need assistance or information and provide it quickly
    • Anticipate guest and resident needs and provide them with personalized solutions by suggesting activities and facilities provided within 505 and in the downtown neighborhood
    • Be an expert by gaining extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations
    • Respond to complaints and violations and find the appropriate solution
    • Maintain Towel Service needs
    • Monitor pool deck for violations and ensure quiet enjoyment for all of 505’s pool guests
    • Administer pool wristbands to guests or residents as needed
    • Maintain outdoor space to ensure cleanliness and organization
    • Other duties as assigned

    Qualifications

    • Proven experience in customer service or relevant role
    • Excellent communication skills
    • Polite, confident, poised, and patient with a professional presentation
    • Ability in multitasking and time-management
    • Aptitude in resolving issues with a customer-focused orientation
    • Must be able to work outdoors for extended periods of time
    • A valid driver’s license is required

    Application Instructions

    Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!