IDEMIA

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Billing Specialist

at IDEMIA

Posted: 1/26/2018
Job Status: Full Time
Job Reference #: 3538

Job Description

Responsible for Invoicing, State and Federal Account Reconciliations, Customer Disputes and Account Monitoring & Collections.

Essential Job Functions (includes but is not limited to):

  • Perform or assist in a variety of tasks related to maintaining the accounts receivable records, such as preparing customers statements, invoices and handle client inquiries and disputes. Additional responsibilities may include the following:
    • Assist in the receipt and application of cash to customer accounts and invoices.
    • Responsible for disputes in relation to Draw Accounts and Invoicing Statements.
    • Verifies detail of transfer transaction, such as fund received and total account balances.
    • Contact customers regarding payments, billing options, account reconciliations, and collections.
    • Interact with other departments and perform special tasks to obtain and/or coordinate customer billing.
    • Prepare refunds, credit and debit memos.
    • Work with collections personnel to verify status on delinquent accounts.
    • Open or close Draw Accounts as required.
    •  
  • Analyze and report financial information timely and ensures accurate reporting for areas of responsibility.
  • Develop good and productive working relationships with internal and external teams to Finance impacting area of responsibility.

Note: In addition to the Essential Functions, also performs similar work-related duties as assigned.

  •  Working  knowledge of Excel and Word
  • Ability to operate computer, fax machine, telephone, calculator, copier and time clock
  • Strong detail oriented
  • Must  be able to multi-task
  • Demonstrate great communication skills
  • Must  be punctual and be able to follow daily schedules for breaks and lunches
  • Self-Starting ability

Excellent customer services skills

  • High School diploma and equivalent work experience.
  • Must be able to pass Criminal Background & Credit.
  • Must be able to pass Drug Test.

Travel Requirement, Working Conditions and Physical Demands:

  • Travel not required
  • General office environment. The work area is adequately lighted, heated, and ventilated. Working conditions may vary considerably based on assigned location.
  • Office environment where the employee may sit comfortably to do the work.  Some walking, standing, bending, reaching, and carrying of light items such as papers, books. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, and other office equipment.  Normal range of hearing and vision required. 
  • The work requires light physical effort with frequent lifting and/or moving of materials in the 10lb pound range.   


Required Skills


Required Experience