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IT Manager


Posted: 12/24/2019
Job Reference #: 184
Keywords: system

Job Description

Franklin Park


The Information Technology (“IT”) Manager is responsible for all facets of IT within The Hill Group (“Hill”). This individual works with executive leadership to plan, set direction, and manage the IT Department. Presents and recommends changes to the current IT strategies and policies, and acts as the departmental leader; liaisons closely with the Corporate Technology Department. Key responsibilities include, but are not limited to:

Key Responsibilities:

  • Provide a consistent and strategic vision and direction for all IT systems
  • Manage projects, initiatives, and deployments of the IT Department
  • Produce budget and operating plan, including necessary infrastructure upgrades and changes
  • Maintain document management system (OnBase) and ERP functionality (Penta)
  •  Develop and maintain company phishing protocols and periodic testing of employee behavior regarding phishing and email attachments
  • Maintain and enhance the communications infrastructure, including the company cell plan and VOIP
  • Maintain and enhance hardware and software that forms the infrastructure of the corporate network and wifi systems
  • Maintain and enhance electronic security (firewall, antivirus, spam, etc.); evaluate and maintain antivirus/attachment protection software including Cylance, ESET and Mimecast
  • Perform security assessments as needed inclusive of penetration testing and overall vulnerability
  • Procure and manage vendors, including negotiating contracts; assess and approve invoices while managing the IT budget
  • Oversee production and turnover of monthly back-up tapes; evaluate and maintain back-up protocols
  • Oversee customer support and help desk operations
  • Monitor health of servers and essential systems
  • Responsible for managing the department (reviews, training, hiring, etc.); monitor progress of individual goals and priorities
  • Maintain all Precision Controls IT systems and helpdesk functions including onsite meetings as needed (Griffith, IN)
  • Oversee the recycling of used equipment
  • Work hand-in-hand with Corporate Technology on joint projects
  • Perform other duties as assigned

Experience and Qualifications:

  • Bachelor’s Degree in Information Technology or related field of study
  • Minimum of ten years of related experience; previous managerial experience a plus
  • Experience with Penta a plus

Other Qualifications:

  • Requires strong communication and interpersonal skills, with demonstrated experience working directly with all levels of employees
  • Requires an ability to work effectively and efficiently under pressure and adjust to changing situations
  • Requires initiative, great attention to detail, accuracy, an ability to prioritize and multi-task
  • Must be able to work independently with limited supervision while still being a team player
  • Must be dependable, organized and self-motivated