Eagle Fire

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AL/TN Fire Sprinkler Inspection/Service Technician

at Eagle Fire

Posted: 1/21/2020
Job Status: Full Time
Job Reference #: 224594
Keywords:

Job Description

PostedFebruary 15, 2020
Employment TypeFull-time, Non-exempt
CompensationDepends upon Skills and Experience
CompanyEagle Fire
Locationmain st
Nashville, TN 37212
US


WELCOME

We recognize and respect the amount of time you are about to invest by applying to this open position. If you complete this job application, you will be kept informed via email status updates (and text messages, if you opt in) throughout the evaluation process.

By continuing with this job application, you will be asked to answer job-specific questions. Please note that the questions contained in this job posting are our sole intellectual property.

Upon receipt of your responses, we will evaluate your submission. If selected for a personal interview, you will receive an email/text with scheduling instructions.

Thank You,
The Hiring Manager

SPECIAL NOTE: If you do not receive a confirmation e-mail within minutes of your job application submission, please check your email bulk or spam folders.
COMPANY DESCRIPTION

Since 1987, Eagle Fire Inc. has evolved into a best-of-class provider of fire sprinkler systems, fire protection, life safety services, special hazards systems, fire alarm services, access control systems, fire protection systems management, and fire extinguisher sales and service in support of commercial, industrial, government, and mercantile facilities. We promote our team members' personal and professional development in order to enhance sustained growth of our company and to best serve our clientele. Eagle Fire engages in collaborative partnerships with our clients to deliver design-focused solutions with an unyielding approach toward results. While others may be content with technical compliance, we are only satisfied with incident-free outcomes. If you are interested in joining our fine family of professionals, we encourage you to continue with this applicant-friendly online job application.

JOB DESCRIPTION

The Fire Sprinkler Inspection/ Service Technician inspects and services fixed fire protection systems. He or she reports to the Service Center Manager and must provide exceptional service to both internal and external customers.

The ideal candidate for this position has a high school diploma or GED, a minimum of two years of experience in fire protection systems, and has a minimum of Level II NICET certification (or can obtain Level II certification within the first eighteen months of employment). An equivalent combination of education/training and experience will be considered. He or she must meet the physical requirements specified in the Qualifications section. Effective oral and written skills, good time management and customer service skills, and professional dress, speech, and behavior are all required for this position.

This position will require extensive travel throughout Alabama and Tennessee. 
RESPONSIBILITIES

  • Completes all services following manufacturer instructions, related codes/standards, and Company policies and procedures
  • Schedules inspections with customers to inspect and test fire protection systems and ensure functionality
  • Provides documentation of inspections for Company records, customer records, authorities with jurisdiction, and any other entity required
  • Completes electronic inspection reports using Asurio, obtains customer signature, and attaches electronic report to the appropriate Service Call ID (SCID)
  • Communicates discrepancies, necessary system repairs, and other important issues to the customer
  • Provides documentation and accurate information for needed system repairs to the Service Center Manager
  • Follows up on rescheduled inspections and/or service department repairs to systems with the Company or customer to ensure completion of service
  • Records all time worked in MobilTec daily
  • Markets additional Company services to existing and potential customers
  • Provides on-call availability for customer emergencies and support for special projects as scheduled
  • Trains Technician Trainees as assigned
  • Participates in technical training program to improve job skills
  • Continues to progress on NICET certification for inspection and testing of sprinkler systems
  • Uses authority and makes decisions and to ensure successful transactions and satisfy customers
  • Handles each transaction in a way that positively spreads our Company’s reputation
  • Commits to work until obligations are met, which may result in overtime
  • Completes continuing education necessary to maintain current certifications and/or licenses as required for position
  • Adheres to ALL Company Standards and Procedures, including the Controlled Substances and Alcohol Standard
  • Works safely using good judgment and by following all Company safety policies and work procedures and uses authority to stop an unsafe act
  • Supports other departments of the Company as needed and/or performs other related duties as required
QUALIFICATIONS

  • Education, experience, and certification as specified in the job description (or equivalent combination)
  • Exhibits characteristics consistent with encouraging Team concept
  • Excellent communication skills, verbal and written
  • Able to speak, read, and write English fluently
  • Has practical knowledge of fire protection codes and standards
  • Excellent customer service skills
  • Self-starter with the ability to work alone
  • Excellent organizational skills
  • Valid driver’s license and acceptable driving record
  • Able to handle multiple projects and identify priorities
  • Able to interact well with all levels of individuals, internally and externally
  • Positive and professional demeanor with the ability to handle change, resolve conflict, and solve problems as they arise with minimal direction
  • Able to stand for long periods of time and to lift, crouch, reach, handle, push, and pull
  • Able to drive a vehicle
  • Able to travel and stay out of town as needed
  • Able to operate and efficiently use measuring instruments and gauges and assorted industry related devices
  • Able to work in extremely cold and extremely hot temperatures
  • Able to work while exposed to loud sounds and noise levels
  • Able to lift and move objects weighing up to 50 pounds, work from heights above 10 feet, and work in confined areas
BENEFITS

  • Excellent Advancement Opportunities
  • 401 K
  • Apprenticeship available
  • Boot Reimbursement
  • Dental Insurance
  • Direct Deposit
  • Employee Assistance Program
  • Flexible Spending Accounts
  • Holidays
  • Life Insurance
  • Long Term Disablility Insurance
  • Medical Insurance
  • NICET Test reimbursement
  • PTO
  • Short Term Disablilty Insurance
  • Tuition Reimbursement
  • Uniforms Provided
  • Vision